Returns & Exchanges
We want you to be completely satisfied with your Mukama purchase, which is why we offer a 30-day window for hassle-free returns and exchanges. All items must be returned in their original, unworn condition with all designer tags still attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging and include the printed return slip inside the box to ensure faster processing.
Ship It Back
Attach the provided prepaid shipping label to the outside of your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing